In this issue of Building and Facilities News, we are delighted to announce that we have chosen to present our Industry Excellence Award to Arrow Valves for its continued research and development of innovative water associated products.
“We say at Arrow that each one of us is a cog and we all have important roles that contribute to the final product. Receiving an award like this just shows that all the cogs are working,” stated Millie Grady, Marketing & Event Co-Ordinator.
Established in April 1999 by founder Steve Grace, Arrow Valves initially specialised in the supply of anti-pollution valves known as Reduced Pressure Zone (RPZ) valves. Today, Arrow Valves still supply RPZ valves but as a response to market demands, now also manufacture and distribute a range of innovative water associated products designed to assist public health engineers comply with water regulations. “This has effectively repositioned the company from being ‘RPZ valve specialist’ to ‘water regulations solution specialist.’ We supply practical solutions for most applications, manufacture bespoke assemblies to suit a particular application, and offer an annual service on our units; carried out by a member of our servicing department.” said Millie.
Arrow Valves are based in Berkhamsted, Hertfordshire and provide units to a variety of sectors around the UK including Hospitals – specifically Nightingale Hospitals during the first lockdown, Restaurants, Schools, Hotels and more. Constantly researching and developing new products that comply with the water regulations, Arrow Valves products are always up to date and manufactured to the highest possible quality. Its engineering led design solutions offer cost-effective technical products, coupled with a high-quality support service and friendly customer care team. “We are all experts in what we do and want to pass this knowledge on to our customers; I believe this sets us apart as were not just about sales, were about educating. All our employees are BPEC Qualified in the water regulations, this not only furthers the individual’s knowledge but also helps them give precise advice and help to our customers,” mentioned Millie.
Education is key to Arrow Valves and that’s why the company offers Arrow Academy training days where CPD accredited IPHE Water Regulations and CIBSE Heating seminars are available on rotation. Millie explained, “We offer seminars on the water regulations which are hosted by well-trained members of our team.”
All products are designed exclusively to meet specific requirements as well as each unit coming with a 5-year warranty, many products are also WRAS or Kiwa approved. Examples of these products include backflow prevention devices, heating system management, booster pumps, fittings & spares, standpipes & hose union taps, and many more. We asked Millie if any new products are on the horizon, she answered, “Our incredible technical team are currently working on a new unit which we are really excited about. The unit will be a large Fluid Category 5 Pressurisation Unit for commercial sealed heating systems.”
As a market leader in providing practical solutions for many applications, Arrow Valves is committed to its clients. Always going the extra mile by offering an efficient and respectable response that echoes the company’s promise to the customer. Boasting many glowing rapports from previous customers, Arrow Valves has an exciting future ahead.
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T 01442 823123