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Effortless management of your drainage assets with Kingspan’s SmartServ Pro asset management tool

Managing below-ground drainage products across a company’s estate can be a huge challenge for facility management teams.

Ensuring that a company’s collective separators, pump stations and sewage treatment plants are all working safely and correctly is difficult when they aren’t always easily accessible and may be widely distributed across remote geographical locations.

Nonetheless, this level of oversight is a requirement for all UK businesses under current EN 858-2 legislation, in order to protect the environment and public health from local pollution events. Kingspan’s brilliant new SmartServ Pro system now offers facilities teams an all-encompassing solution to the problem of visibility, at a relatively low-cost (

The system provides instant access to real-time performance data for each individual drainage product and gives early warning of any issues.

The benefits this brings include not just easy monitoring, legal compliance and optimum asset performance, but also significant time and cost-savings for a company.

How can SmartServ Pro help FMs save time and money?
Once installed, SmartServ Pro sends alerts to users about the need for servicing and emptying/tankering of an asset as and when required, rather than simply when a maintenance contract requires it.

This intelligent monitoring solution delivers significant time savings, and avoids the disruption and costs associated with unnecessary tankering. It also ensures a management plan is in place – all of which can be outsourced to the Kingspan Service team if required.

Predictive maintenance support is provided through an online platform and this also gives immediately notification of a drop in performance of any individual asset along with details of the problem (ie. which component is failing) in order to give teams the all information they need to action a repair.

Furthermore, SmartServ Pro acts as an asset register for a company, providing detailed, easy to access data which can be exported/shared as needed.

James Curran, Kingspan’s Business Development Director, advises, “Separators, pump stations and sewage treatment plants are not fit-and-forget products; they need regular servicing and maintenance.

“Many businesses choose to service them based on historic precedent rather than need – in other words when it’s been done in the past. That’s unnecessary, potentially costly and it’s very wasteful.  Added to which, you could be fined for not complying to EN 858-2 guidelines or prosecuted for polluting the local environment.

“Kingspan’s SmartServ Pro solves all these issues. It’s a big step forward from previous asset management solutions – even those which currently use sensor technology and end-user text alerts.  And users can be confident that the system is built on tried and trusted technology and software, backed by Kingspan know-how.”

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